Tenant Frequently Asked Questions

  • Q: Can you hold a place before I apply?

    A: Yes! Holding Deposits are typically submitted with the application. The holding deposit is equal to ½ month of rent and is applied to the security deposit upon approval. If you are not approved it is refunded.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: We only require that you pay First Month Rent along with the Security deposit. If there are any additional fees due, this will be specified in the lease.
  • Q: How old do you have to be to apply?

    A: Anyone 18 or older may apply for our properties.
  • Q: Is the deposit refundable?

    A: The Move in Security deposit for a property is Fully refundable as long as the property is returned in the same or better condition with normal wear and tear, carpets and home cleaned. Any non-refundable fees will be listed in the lease.
  • Q: Who needs a cosigner?

    A: Anyone who has limited income that does not meet our required minimum. Cosigners may also be required for anyone who does not have established credit.
  • Q: You have a property I want to rent. How do I apply?

    A: Our application process is very simple, fill out the application and submit it to our office. The application fee is $50.00 per adult. Copy of your I.D. is required.
  • Q: How do I pay rent?

    A: You are able to pay rent online through our tenant portal or you can come to our office and pay in person. You can mail your rent to our office as well. Checks, Money Order or Cashiers Check.
  • Q: I want to get a pet. What do I do?

    A: Prior to getting a pet you must get written approval by the Management Company as some of our properties are not pet friendly. Once approved you will need to submit information about the pet and a pet deposit and/or pet fee is due.
  • Q: My lease expiration is coming and I want to move out. What do I do?

    A: Per the lease, it is a requirement that you submit a notice in writing no later than the 1st day of the last month of the lease stating you will be vacating once the lease ends.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: We rely heavily on the expertise of the vendors we send out to determine what the issue is. For general maintenance and repair such as an A/C going out or a water heater needing to be replaced, most times is a homeowner responsibility. There are occasions where the tenant is responsible due to neglect or mal intent.

Contact Us

  • Real Estate Direct

    • 3400 E Speedway Blvd
    • Suite 108
    • Tucson, AZ 85716
  • Phone: 520.623.2566
  • Fax: 520-622-6987